Here is a list of the most frequently asked
questions from our students. If your question cannot be answered here you can contact us with your enquiry.Bookings:
Can I cancel my course place or transfer?
You can cancel your place up to 10 working
days before the course commences by phoning 0161 925 2015 and then by
confirmation of cancellation by letter or email. Unfortunately, after this we are
unable to offer a refund or transfer. If you are unable to attend you may opt to send a friend or
relative in your place instead - there is no additional charge for this.
Please click here
for our full terms and
conditions.Can I reserve a place
As we need a minimum number of attendee's confirmed to
run a course all places must be paid for in full at the time of booking.
The only exception is our professional diploma week where your company may request
to pay by invoice.Can I turn up on the
day and attend a workshop without booking first?
We need to buy in the food for a set number of students the day before. This means it is not possible to accommodate extra students who have not
booked their place in advance. Can I
insure my place in case of sickness, etc?
We do not offer insurance or endorse
particular broker. However, we do recommend that students take out insurance with
their local travel agents in case they are unable to attend due to
sickness or other unforeseen problems. This is particularly important for
students travelling a distance, from overseas and/or attending two-day
workshops where financial loss through non-attendance may be
substantial. The course I'd like to do
is full. Can I
go on a waiting list?
Yes. Just email us
or give us a ring on 0161 925 2015. We will put your name
down and give you a call if any places become available. Often if there is enough demand on the waiting list we may
be able to schedule an additional course into our calendar.